Refund policy
At Rumi Wardrobe, we strive to provide premium quality products to our customers. However, if you are not satisfied, we offer a simple return and exchange policy.
📅 Return / Exchange Duration:
You can request a return or exchange within 7 days of receiving your order.
✅ Eligible Conditions:
Product must be unused and unstitched
Must be in original packaging
Must not be damaged or altered
Original receipt or proof of purchase required
❌ Non-Returnable حالات:
Used or stitched suits
Washed or damaged items
Change of mind (without valid reason)
🔁 Exchange Policy:
Exchange is only applicable for:
Defective product
Wrong item received
Subject to stock availability
🚚 Return Shipping:
Customer will bear return shipping charges
In case of our mistake (wrong/damaged product), we will cover delivery cost
💰 Refund Policy:
Refunds are processed within 5–7 working days after inspection
Refund will be issued via:
Bank Transfer / EasyPaisa / JazzCash
📞 How to Request Return:
Contact us via:
WhatsApp: 03556677771
Email: rumiwardrobe@gmail.com
Share your Order Number & Issue Details
⚠️ Important Note:
Rumi Wardrobe reserves the right to reject any return that does not meet our policy conditions.